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Meet YBP's Technical Services Sales Team
Contoocook, NH - January 15, 2013 - YBP Library Services has a long history of adapting and growing to meet the evolving needs of our customers. Chief among those needs is an increasing emphasis on workflow efficiencies, as the pressures on library technical services continue to mount, due to evolving formats and strained budgets. Our customers are also beginning the next cycle of library systems migrations, moving to cloud-based and open-source systems, as well as shared knowledgebases and bibliographic databases. YBP offers an expanding suite of technical services to assist libraries with electronic selection, ordering, cataloging, processing, invoicing, record enrichment and demand-driven acquisitions workflow support. As always, the broad range of bibliographic records, profiling information, and library/partner activity found on GOBI3 (our acquisition and collection management interface) is core to YBP's technical services library workflow support.
Ann-Marie Breaux, Vice President, Academic Service Integration: Ann-Marie manages Technical Services Sales and provides technical services support for international customers outside of North America. She also serves as YBP's liaison to library systems vendors and integrates new technical and workflow options into YBP's wide array of offerings. Ann-Marie earned her undergraduate degree at Harvard University and her MLS from Simmons College. She brings a breadth of technical services knowledge from many years' experience in Harvard University libraries. Ann-Marie has worked for YBP since 1997 as a Bibliographer, Collection Development Manager, Systems Vendor Liaison and Director of Academic Services Development.
Jim Shetler, Vice President, Library Technical Services Operations: Jim manages the operational implementations and technical services for YBP's customers. His LTS group includes YBP's cataloging unit as well as programmers and technicians, all providing the customized library-specific bibliographic metadata and files that are required to automate ordering, cataloging, and receiving workflows. At YBP since 2004, Jim spent a year as Collection Development Manager before moving into the technical services operations role. He was promoted to Vice President in 2007. Jim possesses significant academic library experience coupled with vendor knowledge. Previously, Jim served as Assistant Head of Acquisitions and Serials Support Team as well as Catalog Librarian for Yale University's Sterling Memorial Library.
Dan Miller, New Business Development Manager, Library Technical Services (Western U.S. and Canada): Based in Oregon, Dan brings a rich history of technical services experience and support to YBP's Western North American customers. Dan joined YBP in 2010 following nearly 30 years at Blackwell North America where he held numerous key positions including Approval Systems Manager, Senior Technical Services Account Manager and, for the last 10 years, Electronic Services Consultant. In this position, he was the company contact for electronic integration with library system vendors and bibliographic utilities while providing sales and service support. Dan also frequently consulted on electronic workflow-improvement with customers. He holds a B.A. in English from Boston University and M.L.S. degree from Syracuse University. Dan has also written numerous articles and papers related to technical services in academic libraries, and he is a member of the American Library Association.
Deb Silverman, New Business Development Manager, Library Technical Services (Eastern U.S. and Canada): Based in Pittsburgh, Deb works with YBP's sales and customer service staff to manage technical services implementations for our Eastern North American customers. Deb was manager of Technical Services for North America for Coutts Information Services where her responsibilities covered all MARC products and services as well as Ingram Digital's My iLibrary. Prior to joining Coutts, Deb was Associate Director for Resource Management for the University of Pittsburgh Health Sciences Library System. She has also held positions as Catalog Librarian for the Carnegie Library of Pittsburgh, Acquisitions Librarian for the University of Pittsburgh and Head of Copy Cataloging for the University of Pittsburgh.
YBP strives to make workflows seamless for our customers, through our suite of technical services, backed by excellent service from our experienced technical services team.
About YBP Library Services
YBP Library Services, a Baker & Taylor company, provides books and supporting collection management and technical services to academic, research and special libraries in the Americas, Asia, Middle East, Australia and the Pacific Rim. GOBI3, YBP's acquisition and collection development interface, provides access to more than 10 million titles. YBP is located in Contoocook, NH, USA. For more on the company visit www.ybp.com.
Contact:
Ann-Marie Breaux
YBP Library Services
Vice President, Academic Service Integration
678-445-5720
abreaux@ybp.com
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