News

Meet YBP's Technical Service Team

CONTOOCOOK, N.H. – March 28, 2011– YBP Library Services has a long history of adapting and growing to meet the evolving needs of our customers. Chief among those needs is an increasing emphasis on workflow efficiencies, as the pressures on library technical services continue to increase, due to evolving formats and ever-more strained budgets. YBP offers a wide and constantly expanding suite of technical services to assist libraries with electronic selection, ordering, cataloging, processing, invoicing, record enrichment, and now demand-driven acquisitions workflow support. Our Technical Services Sales team provides comprehensive workflow information, followed with timely, customized implementation by YBP's Technical Services operation.

YBP is pleased to announce the following individuals who lead our Technical Services Sales and Operations efforts:

Ann-Marie Breaux, Vice President, Academic Service Integration: Ann-Marie manages the Technical Services Sales Team, provides technical services support for international customers outside of North America, as well as serving as YBP's liaison to library systems vendors and working to integrate new collection development and technical options into YBP's wide array of offerings. Ann-Marie earned her A.B. at Harvard University and her M.S.L.I.S. from Simmons College. She brings a breadth of technical services knowledge from 13 years' experience in Harvard University libraries. Ann-Marie has worked for YBP since 1997 as a Bibliographer, Collection Development Manager, Systems Vendor Liaison, and Director of Academic Services Development.

Dan Miller, New Business Development Manager Library Technical Services (Eastern North America): Dan joined YBP in 2010 following nearly 30 years at Blackwell North America where he held numerous key positions including Approval Systems Manager, Senior Technical Services Account Manager and, for the last 10 years, Electronic Services Consultant. In this position he was the company contact for electronic integration with library system vendors and bibliographic utilities while providing sales and service support. Dan also frequently consulted on electronic workflow-improvement with customers. He holds a B.A. in English from Boston University and M.L.S. degree from Syracuse University. Dan has also written numerous articles and papers related to technical services in academic libraries, and he is a member of the American Library Association.

Sadie Williams, New Business Development Manager, Library Technical Services (Western North America): Sadie joined YBP in 2010, coming to us from Blackwell North America, where she served as Manager of Customer Support; and also previously held the position of Senior Library Partnership Manager where she sold Blackwell services and products through workflow consulting. Prior to joining Blackwell, Sadie held technical and research positions based in China, Alaska, Michigan and Kansas. She is a graduate of Wayne State University with a B.A. in Linguistics and is a member of the American Library Association including incoming co-chair (2011) for the Acquisitions Managers and Vendor Interest Group.

Jim Shetler, Vice President, Library Technical Services Operations: At YBP since 2004 Jim spent a year as Collection Development Manager before moving into the technical services operations role. He was promoted to Vice President in 2007. Jim possesses significant academic library experience coupled with vendor knowledge. Previously, Jim served as Assistant Head of Acquisitions and Serials Support Team as well as Catalog Librarian for Yale University's Sterling Memorial Library.

About YBP Library Services
YBP Library Services, a Baker & Taylor company, provides electronic and print books and supporting collection management and technical services to academic, research and special libraries in the Americas, Asia, Australia and the Pacific Rim. GOBI3, YBP Library Services' online, interactive bibliographic information service, provides access to 4 million titles in an English language database. YBP Library Services' headquarters are in Contoocook, N.H USA. For more on the company, go to www.ybp.com.

About Baker & Taylor (www.baker-taylor.com)
Baker & Taylor is the world's largest aggregator and distributor of books, digital content and entertainment products. The company leverages its unsurpassed worldwide distribution network to deliver rich content in multiple formats, anytime and anywhere. Baker & Taylor offers cutting-edge digital media services and innovative technology platforms to thousands of publishers, libraries and retailers worldwide. Baker & Taylor offers industry-leading customized library services and retail merchandising solutions. Baker & Taylor is proud to power Blio (blioreader.com), the world's most flexible, engaging and revolutionary e-reading application. Charlotte, N.C.-based Baker & Taylor is majority owned by Castle Harlan, Inc., a leading private equity investment firm.

Baker & Taylor and the Baker & Taylor logo are trademarks of Baker & Taylor Inc. Blio is a trademark of K-NFB Reading Technology, Inc. Other company and product names mentioned for identification purposes may be trademarks of their respective owners.