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Conference Speaking: I Have a Little List
by Walt Crawford
Thanks to Rachel Singer Gordon, Jessamyn West, Dorothea Salo and
90 people who’ve spoken in the library field, we’re gaining a little
transparency and a lot of good advice—stuff I wish I’d known two decades ago
(when I started getting speaking invitations).
In the spirit of what Tom Lehrer would call research (“Lobachevsky”)
I’m combining material from five posts and my thoughts on reading those posts.
The posts: “Ten do’s and don’ts for conference, workshop, and program
organizers” (September 11, 2006, The liminal librarian), “Speaking
survey: Results” and “Speaking survey: Comments from respondents” (November 17, 2006, The liminal librarian), “Ten tips for presenters” (September 25, 2006, librarian.net.), and—much earlier—“Conference economics” (May 29, 2006, Caveat Lector). I heartily recommend that you
read all five posts in full. (OK, I don’t meet Lobachevsky’s definition—I’m
naming my sources, which falls short of proper plagiarism research.) I’m
omitting some material in those posts (e.g., Jessamyn West’s section on
permissions).
A little personal background first, so you’ll see where
these comments do and maybe don’t apply:
Ø I
never set out to be a speaker, but I did do four years of high school (NFL)
debate, impromptu and extemporaneous speaking.
Ø I’ve
never been a particularly active speaker. During my peak years (1993
through 2000), I established an eight-trip limit (excluding ALA Annual and
Midwinter) and only passed eight speeches a year through two-conference trips
or multiple speeches in one conference or city. My maximum was eleven speeches
in 1996, and that included one during ALA Annual. Given the increasing joys of
air travel, the fact that I travel without technology and don’t write on the
road and everything else, I’m happy with one, two or no speaking trips per year
in the future—and unlikely to go past four or five unless they’re part of work,
truly interesting opportunities or otherwise exceptional. (Three state
conferences a year would be almost ideal.)
Ø I
rarely apply to speak although I was part of a few arranged programs and
did a generally-unsuccessful LITA workshop on desktop publishing three times
over a couple of years. My experience and opinions don’t necessarily track well
for people who are speaking to present research results or gain tenure, or
those proposing paid workshops: I believe the ground rules are a lot different
in those cases.
Ø Almost
half my speeches have been keynotes and nearly all of my speeches have been
written for a particular occasion. When I’ve been asked “what’s your fee?” I’ve
never had a good answer. Now, thanks to discussions with other speakers and
confirmation from Rachel Gordon’s poll, I think I do—but I don’t anticipate
that many more invitations, as there are so many younger, higher-profile,
probably more interesting, certainly better organized, and in some cases free
or cheaper speakers around. I won’t say I’m yesterday’s news, but conference
organizers might—and I wouldn’t argue the case.
Ø Nearly
all my speeches have been to library groups, either at professional association
conferences (states, types of libraries, types of librarians, etc.) or at
libraries or groups of libraries. I haven’t had much experience with for-profit
conferences and I’d probably adjust my demands upward for such conferences.
With that full disclosure related to my own biases, here’s what
I make of the five posts—or those portions of the posts related to being an
invited speaker at a conference.
Yes, I know there are always exceptions—some well
known, some very much dependent on your own situation. I don’t ask about money
(honorarium or expenses) if I’m invited to speak at an official ALA function
during ALA Annual or Midwinter, because I know it violates ALA policy to pay
members to present at either conference and I’d be going to both in any case.
That exception would not apply if, say, PLA invited me to speak at their
national conference (I’m not a PLA member) and probably wouldn’t apply if LITA
invited me to speak at their annual forum (I wouldn’t be going to the forum
under normal circumstances). I spoke for a nominal sum (covering driving,
parking and lunch) at a California Library Association conference in San Jose,
but would expect full expenses and an honorarium if the conference was in, say,
San Diego—because I’m not a CLA member and wouldn’t be attending
otherwise.
I’m going to combine advice from the posts into phases of a conference
speaking situation. I’ll mark quoted material with the initials of the writer: RSG,
JW or DS.
Before Any Specific Conference
If you plan to do any speaking in your career, whether invited
or arranged, it makes sense to do some work in advance.
Identity. Keep a current headshot (300
dpi, reproducible in B&W, looks OK at tiny sizes) and a few versions of
your bio [short, medium, long] ready to be emailed off as needed. I keep a
version of the “this is the pertinent information you’ll need from me” email on
hand including name, mailing address, contact phone/email, SSN (if they need it
for W-2s) and affiliation, and forward it as needed. Depending on the
conference, you may be introduced using only the information you provide, so
make it as detailed as you want it to be. You may want to have a short author
bio for copy/pasting into a brochure, and a longer “information about me”
paragraph to be given to the person doing your introduction. [JW]
I maintain most of this information on a website (now waltcrawford.name) because I had a free website
back in dialup days, I wanted to make some miscellaneous papers available and
it turned out to be convenient to store it there and point people to it when
they need it. I maintain a brief biographical statement (suitable for brochures
and introductions), a headshot (in color but it works in black and white), a
selective vita and a full vita. Email info is included there but I’d rather not
post my USMail address and certainly not my Social Security number on
the web site. The latter is only needed if you’re getting an honorarium.
Expenses do not require a W-2 and you should make sure that expenses don’t get
paid as fees if you can avoid it. I also have a “speaking page” that spells out
some of the information suggested elsewhere in this essay for what I need to
know and what I anticipate.
If you have a blog but not a website, you can probably
provide similar information in separate pages on the blog—or, as West suggests,
have them on your own machine and email as appropriate. In any case, have this
stuff available up front—and check your brief bio at least once a year to make
sure it’s still current and correct.
Initial Negotiations
I’m going to focus on invited presentations—keynotes and other
cases where a library or conference organizing committee approaches a speaker.
Much of the advice also applies to proposals (where the speaker has entered a
paper or proposed a panel or speech or workshop). Initial negotiations also
include money, but that’s worth its own heading.
Speaker’s side
Timeline. When you are initially asked to give a talk for
a conference or event, often it’s a very exploratory discussion. An initial
conversation should include the conference date…location, the expected audience,
what the organizers would like you to do… and… honorarium/ fees/ reimbursement.
Usually once you’ve had this discussion, they’ll need to get back to you with
specifics…and the final word on honorarium/ expenses/ arrangements. Sometimes
there can be a long lag between the first discussion and the second… Don’t
purchase tickets or reserve a hotel room until you are sure that you’re
confirmed to be at the conference. Once you’ve started making purchases for a
conference, make sure you save all your receipts. Feel free to follow-up if you
haven’t heard from the planning people in a timely manner…
Some conference planners may want you to deliver a talk you’ve
given before, others will have a topic in mind they’d like you to speak on. Use
the preliminary discussions to help agree on a topic. [JW]
As a potential speaker, you may elect to give the same speech
over and over again. As long as those inviting you know what they’re getting,
that’s not only acceptable but also sometimes preferable, although some of us
aren’t good at repeating speeches. If you’re The Expert on X, you should be
clear about how much you’ll customize your XSpiel for this group—and whether
you’re willing to speak on Y. Based on my own experience, I’ll suggest being
open to requests somewhat outside your comfort zone: Some of my most enjoyable
experiences have involved topics or audiences that I wouldn’t have considered
in my area.
If you’re asked to speak on a topic wholly outside your
scope or one that poses a conflict of interest, make that clear—and if
it’s a group you’d like to speak to, see if they’d consider an alternative
topic.
Conference side
Do be specific as to what you're looking for. If you
have a particular topic or focus in mind, say so. If you have a specific time
slot to fill, let your speaker know…. Do
keep your speaker updated as your knowledge about an event progresses.... Don’t leave a potential presenter
hanging. Be sure to get back to every potential presenter you contact, even if
the answer is no. If you bring a program proposal to a committee and it doesn't
make the cut, or you find you can't afford a speaker's quoted fees, or your
budget has been cut, tell her as soon as you find out…[RSG]
Don’t play games with speakers. In the end you’ll both lose. I
was once approached to do an overseas keynote under difficult
circumstances; it would have required two very long plane rides, I’d already
been to the general area twice before and the group wasn’t the best fit for me.
I proposed slightly tougher than usual terms, although by no means
extraordinary. Instead of returning with a compromise suggestion or saying they
weren’t willing to spend that much, the conference committee eventually sent me
a note thanking me for applying to speak but saying they couldn’t use
me. If they ever invite me again (unlikely), I’ll have an easy two-letter
answer.
Money
Up until last year, I always cringed when someone asking me to
speak said, “What’s your standard fee?” As with most of us (I believe), I
didn’t have one and wasn’t quite sure what was appropriate. Thanks to Dorothea Salo,
I’ve thought about where I want to be in the universe of speakers—and thanks to
Rachel Singer Gordon and 90 of us who responded to her survey, I’m now willing
to offer an answer. (If you’re wondering, that answer, for an out-of-state
keynote or plenary speech not part of my job and where the group doesn’t make
an initial offer, is “full expenses for the entire conference plus $1,500
honorarium,” with room to negotiate on the honorarium for a group I’d really
like to speak to.)
How did I get there? Partly by talking to other speakers who
were in demand at the time I was a hot item. Partly by observing the offers I
got from state library associations and others, particularly once I knew they’d
be going out to find sponsors. That answer was confirmed by Gordon’s
survey.
Dorothea Salo’s take: A taxonomy of fees
Suppliers of speaking labor—and let’s not be coy, here; speaking
is work—come in two basic stripes: gratis and paid. Of the paid variety, there’s
the expenses-only kind, and the honorarium kind—and even the honorarium kind
divides into those who make their living from speaking (quite the rara avis in libraryland,
though I know of one or two) and those who treat it as a nice sideline.
The gratis speaker divides into two stripes also: the altruist
and the whuffie-ist. The whuffie-ist tends to be an academic librarian…under
the gun as regards retention and/or tenure. Solo vendors drumming up business,
librarians on the job trail, and folks hoping to move into the paid-speaker
ranks are also whuffie-ists. [DS]
There’s a third type: Speakers speaking on behalf of or
sponsored by their organization. That’s neither altrusim nor “whuffie” (think
reputation): it’s paid speaking, but the pay doesn’t come from the organizer.
A final type of speaker is the clueless altruist, who has more
than enough whuffie to move into paid-speaker ranks but doesn’t realize it.
These speakers can be taken advantage of by the savvy conference organizer;
they exist because the economics of speaking is treated a lot like the
economics of journal-bundle pricing—kept under wraps as much as possible, and
for much the same reasons. (So that those getting shafted don’t find out, of
course. What, you didn’t realize that?) [DS]
Those wraps have come off, at least to some extent!
This taxonomy crosses with another: the invited-speaker model
versus the academic-speaker model… The academic-speaker model tends a bit less
toward the star system because of its obvious substitutability factor, and it’s
obviously toward the whuffie end of the scale of rewards. There’s crossover,
though…
All of this, mind you, presumes a conference model in which lots
of people come to a place to listen to a (relatively) few people. It presumes a
hierarchy of speaking desirability, and it presumes at least on the “paid”
level that one speaker can’t easily be substituted for another.
Indeed, insofar as clueless altruists create a substitute good
for paid speakers, paid speakers resent them. But they don’t, interestingly,
resent the conference organizers who recruit them—not openly, at least… In
fact, conference organizers don’t have much to fear from clueless altruists who
wise up, either. Two possibilities: either the formerly-clueless altruist moves
into the paid-speaker ranks…or the formerly-clueless altruist was primarily
valuable by virtue of low cost, at which point the conference organizer simply
moves on to the next clueless altruist. [DS]
There’s a lot more to Salo’s post, much of it related to
online conferences and the fact that you don’t need to speak at conferences
these days to gain a reputation (I don’t care for “whuffie”), what with blogs
and other expanded publishing opportunities. I’m only citing the portion
directly related to speaking fees.
In commenting on Rachel Singer Gordon’s survey post, Salo
suggests another set of distinctions:
I want to see conference-payment practice be fair and
aboveboard, and as uniform as is reasonable. Sure, some people are hot tickets
and deserve to be paid more for it, but that doesn't mean everybody else gets
screwed!
One thing I think we need is a conference taxonomy. Rules are
different for academic conferences, association conferences, and “pro”
conferences, not so? [DS]
My experience is almost entirely with association conferences
and in-house speaking events (staff days etc.). I would expect payment to be
rare for a true academic conference—but I’m not an academic. I would personally
expect considerably higher payment for a “pro” conference, which may be one
reason I haven’t spoken at them (with one early exception).
Survey results
Ninety people responded to Rachel Singer Gordon’s survey.
Selected results that I find particularly interesting [RSG for all of these,
but paraphrased]:
Ø Most
respondents were “occasional” speakers—78% did fewer than seven presentations a
year.
Ø Two-thirds
of those participating on a panel didn’t charge a fee; among those who did,
excluding outlying cases, the average was $240.
Ø Almost
60% of those doing 45-90 minute presentations do charge, and the average
(again excluding outliers) was about $340, a surprisingly low figure.
Ø More
than 70% of those putting on half-day workshops charge, and the average among those
who charge (excluding outliers) was just over $580.
Ø Astonishingly,
almost a third of those doing full-day workshops do it for nothing—and
the non-outlier average for the rest was just over $1,100.
Ø Then
there are keynotes—and here, more than a third give it away! Of the 25
respondents who do charge for keynotes, dropping the outliers, the average was
just under $1,050.
Most people who charge also expect to have registration and
expenses covered, presumably, since most of those fees wouldn’t even cover the
costs of a typical out-of-state conference. (Fifty people explicitly charge
actual expenses; 18 are covered by their institutions.)
The most popular exceptions—cases where people will speak
for free—are for LIS classes, local workshops, conferences people are attending
anyway, groups they’re members of, and as a personal favor to an organizer. Ten
respondents always give it away; one never speaks for free. (One respondent
charges $2,750 per day for an out-of-state event; I wonder whether that’s the
person who never speaks for free?)
Comments include interesting variations—one who charges for
rest time after an international event, one who charges less if it’s an
existing presentation, one who charges $1,500 per day but will do multiple
activities, one who—calling themself no longer a newbie—won’t even speak at ALA
conferences because of the no-fee policy. One person noted that speaking can be
energizing, which is true for some of us—but that probably means the conference
is getting its money’s worth. I love state library conferences and try
to attend the whole conference—but that doesn’t mean I’d speak at them without
expenses and, typically, an honorarium. There’s love and then there’s fiscal
suicide. One statement in particular is worth repeating in full:
This is my first year speaking at conferences. I started off the
year saying yes to anything I was asked to speak at (within reason) regardless
of whether it paid or not, unless it required serious travel. I'm realizing
that it costs me a great deal of time and anxiety to speak, and that my effort
should be worth something. I plan to ask for more money from now on and will be
perfectly happy if that leads to fewer speaking gigs. However, there are
certain gigs I'm willing to speak at for free just to be able to put it on my
resume or because the connections I make there could help my career. Some may
not pay now, but will pay off later in terms of career opportunities.
[Unsigned, quoted by RSG]
Others argue that association conferences represent professional
sharing and they shouldn’t charge for that. I’ll argue that’s only true for
contributed papers and other proposals and for conferences you would be
attending whether or not you were speaking. As for association
conferences—well, if they really have no sources of funding, it’s worth
talking over. I would be a little surprised if I was negotiated out of any
honorarium, then found various companies listed as sponsors on the conference
program. I would be a lot more surprised and upset if I later discovered that
other speakers held firm and received some of that sponsorship money. (There’s
a difference between altruism and being played for a sucker.)
What if you’re affluent enough that you really don’t have
any use for the honorarium or feel the money could be put to better use? If
you’re a keynoter and choose to speak for free, you should at least be aware
that you’re making life more difficult for those who do need
compensation for the vacation time they had to take at work, the effort of
preparation, and the lost time at home. You could consider taking the
honorarium and donating it directly to the association’s scholarship fund; that
would appear to yield good results for everyone involved.
The conference perspective
Don’t be afraid to talk money. If you want to know what
someone charges, ask. If you have a specific amount allocated for an
honorarium, offer. If you have a policy of not compensating speakers, say so.
If a presenter comes back with a number that is out of your budget, make a
counteroffer. If you require a presenter to pay her own conference
registration, make this clear up-front. [RSG]
If you have a policy of not compensating, don’t be surprised if
some speakers you want simply say no. If you require a (non-member) invited presenter
to pay registration, why? That would be a deal-breaker for me, and I
believe it’s the most unreasonable expense issue around. Again, that’s for
invited speakers.
Expenses
In my opinion and practice, expenses are separate from honoraria
and should be handled separately. Ideally, there should be two checks: One for
expenses (which need not be reported to the IRS), one for honorarium (which must
be reported if it’s $600 or more and which I always report as income in any
case). The second goes on your Schedule C; the first is just reimbursement, so
shouldn’t.
As for the money side of expenses, that should be
straightforward: Unless a speaker proposed a paper or is a member of your
association and attending a regular association conference, or is being
underwritten by their place of work, their expenses and registration should
be covered. Period. And “expenses” may need to be spelled out in some
detail. Here’s what I list as expenses on my “speaking page”, after earlier
noting that I normally attend the full conference:
Full travel costs, lodging at the conference hotel (if there is
one) or a business-class [or better] hotel, and either an adequate fixed per
diem for meals or actual meal expenses. Full registration if it's a conference,
including social events as appropriate. Depending on other issues, I may come
in early or stay late to get discount excursion fares. I strongly prefer to fly
American or its partners. I may be willing to trade time for fares (and
inclusion of upgrade costs) in some cases…. For overseas
trips, I normally expect at least business class travel on Oneworld
airlines (American, British Air, Quantas, etc.).
It’s hard to separate expenses from arrangements, so we’ll cover
those together in the next section.
Expenses, Travel Arrangements and Contracts
The speaker’s perspective
Checklists. Make sure you know who is
paying for and who is arranging: transportation to/from the conference city;
transportation to/from the airport/train/bus station on both ends; parking
and/or car rental; lodging (how many nights?); meals (which meals? are some
covered meals at the conference?); conference registration (many conferences
make you register even if they don’t make you pay, make sure this is clear);
internet access, if not included; handout/notes reproduction
Sometimes you will get
reimbursed before the conference (esp for things like plane tickets), but often
you will be reimbursed afterwards, sometimes weeks afterwards.
Do you have specific needs or preferences? Make sure to let them
know if you need special meals/dietary restrictions, hotel/airline preferences,
time preferences for travel and/or giving your talk, and local information. You
may need to repeat these instructions on your contract as well. [JW]
Make sure expense agreements are clear. Surprises can be
expensive and unpleasant. What sort of lodging (there’s a reason I say
“business class [or better] hotel” if there’s no conference hotel)? Does the
lodging have a full-service restaurant if you need full breakfasts or a late
meal when you arrive? How about parking or ground transportation at your airport?
The conference perspective
Do get it in writing. If your association/ conference/
organization has a formal contract/letter of agreement, use it. If not, make
your own. If this gives you pause, ask the presenter to send you a letter of
agreement. Mail this out as soon as you and the speaker agree on the details.
In your contract or letter, include all pertinent information,
such as: Day, Time, Location, Length, Topic, Title, Honorarium, Reimbursement
policy, Transportation and lodging arrangements, Conference registration
requirements, Equipment needs
Don’t change your mind at the last minute. If you have
contracted for a given workshop or presentation, refrain from asking your
presenter to change topics or format; she's probably already prepared as per
your original agreement.
Do respond to e-mail or phone calls in a timely fashion.
Answer questions honestly. If you don't have an answer, give an estimate as to
when you can get details from your boss/committee chair/program organizers. [RSG]
There are few things more frustrating than being left hanging as
a conference approaches, particularly when you’ve already purchased
nonrefundable tickets that won’t be reimbursed until after the conference.
Gordon offers another tip that I have some trouble with, at
least for invited speakers:
Don’t be afraid to ask for references. If you know a
potential speaker only by her writing or a listing or a resumé or a program
description, but think you might be interested, ask for references from recent
events. By the same token, be willing to be a reference for someone who's done
a good job for you.
I’ve never been asked to provide references. For workshops, on
the other hand, it’s a reasonable suggestion.
Clarity and sharing knowledge
Speakers going somewhere for the first time should ask more
questions—and people inviting speakers should share the local knowledge
they have. The idea is to minimize the number of unhappy surprises when
speakers come to the conference or other non-local speaking situation. For
example:
Ø Some
speakers prefer to use rental cars for non-local events. Some of us don’t. If
you’re dealing with one of the latter and you’re not in a position to have
someone pick them up at the airport, let them know the good and bad points
about other arrangements. If you’re a speaker who doesn’t wish to rent a car, ask
about appropriate means of transportation. As one example, shuttles can be
convenient, inexpensive, and reasonably effective ways to get from airport to
hotel—but in some cities, shared-ride shuttles can be a horrendous mistake. (I
speak from sad 2.5-hour experience, as noted in a blog post.) If you’re on the
local arrangements side, you’re a lot more likely to know about potential
problems of this sort—and if you don’t know, ask.
Ø If
you’re inviting a speaker to a hotel-based conference, chances are the hotel
offers reasonably full service and will satisfy most speaker requirements. In
other cases, make sure that the speaker understands what they’re getting into.
A hotel that only has a sports bar with hot dogs and fries is not a
full-service hotel. A hotel where the only dinner restaurant is
reservation-only, very expensive or very fancy, and where it’s not plausible to
walk to a nearby restaurant may pose problems for a speaker—particularly when
they get to the hotel at 9 p.m. and discover that the restaurant’s closed and
there’s no room service. Need I mention that, if you’re suggesting a five-story
hotel with no elevator as one alternative, you really need to let the
speaker know up front? If I seem to be harping on meals, that’s because
non-local speakers are likely to want to relax, and reasonable dining
arrangements are part of relaxation. By the way, “breakfast is included in the
conference” may be misleading: For some of us, particularly when speaking,
continental breakfast is not breakfast.
Ø It
should go without saying that the speaker and the inviting group should both
make sure they understand time issues—how long it takes to get from the airport
to the hotel (and vice-versa), what that means in terms of other arrangements,
and so on.
Making the Speaker Happy During the Event
You’ve arrived at an agreement on topic, length, date, time,
expenses, honorarium and travel arrangements. If the speaker’s just going to
fly in, talk and leave, that may be all you need to worry about other than
presentation issues (next section). In most cases, though, a non-local speaker
will be there at least overnight and frequently for two or more nights. There
are some things speakers and conference groups can do to make sure the
speaker’s reasonably happy during the event—and those things will differ (to
some extent) for each speaker.
The speaker’s perspective
Some people are social and some are not. Some people are
exhausted by travel and others are not. When you arrive on-site, especially if
you get a ride from the airport from your host, you may need to let them know
whether you’re a) ready to go out to dinner with a bunch of people, or b) ready
to go back to your room and do your own thing until the next day. Either option
is fine, but they may not be able to read your mind and know which you would
prefer. The people arranging your ground transportation may not know your other
schedule information, so make sure you have a copy handy. They also may not be
as acutely aware of time differences between your home and your current
location, so if you are tired early due to jet lag or the fact that it’s way
past your bedtime, just let people know….
It’s up to you, usually,
whether you want to attend any of the rest of the conference or not... I’m
often pleasantly surprised by how much I’ve learned by dropping in on other
talks at conferences that were outside of my specialty. Some of my favorite
times at conferences have been having meals with local librarians and talking
to them about their jobs and their regions. If you haven’t made plans otherwise
though, your time is your own. [JW]
Some of us are social some of the time but not all of the
time—and some of us are flexible, but may not deal well with being “on” too
often. There are many gradations. For example, I might pass on going out to
dinner with “a bunch of people,” particularly if that means ten or more, but
might be delighted to have dinner with three, four, or five people. (When
asked, I usually emphasize “a restaurant that’s not too noisy and a group small
enough so I can actually chat with you”—and that people shouldn’t feel obliged
to entertain me, although I’ve thoroughly enjoyed most group dinners during
conferences.)
I’m a great believer in attending the rest of the conference
and I’ll certainly second what West has to say about learning outside my
specialty. If I’m at a conference for two or more nights, I’m usually delighted
to spend at least one of those nights at dinner with others—but I’ll also
usually try to spend at least one evening “down,” probably having a light
dinner in the hotel bar (a survival tip for portion size and “dining alone” I
learned long ago), reading, and making an early night of it. This presupposes
that there is a hotel bar with decent food and enough light to read
by—or a known equivalent in close walking distance.
Make sure you’ve said thank you and goodbye to everyone. Make
sure you’ve gotten your receipts in, or know whatever follow-up will be
required for reimbursement. Sometimes organizers like you to fill out paperwork
for reimbursement at the conference, often there is a form to fill out and
return once you get home. Sometimes you will get paid an honorarium at the
conference, and other times it’s mailed to you along with or in addition to
your reimbursement. Make sure your contact person knows that you’re on your way
out when you prepare to leave. If you have a late flight but an early hotel
checkout, you can almost always leave your bags at the hotel desk which can
free you up to attend more of the conference or sightsee. [JW]
Good advice in general (advice I don’t always follow). I would
note that it’s sometimes difficult to fill out reimbursement paperwork at the
conference, particularly if receipts are required, since some of those receipts
(e.g., hotel bill, transportation back to the airport, airport parking or
transportation back home) won’t be available yet.
The conference perspective
Do sweat the small stuff. If your presenter is coming
from out of state, who will pick her up at the airport? Or, should she take a
cab? Will your organization reimburse her for cabs? Who will make and pay for
the travel and lodging arrangements? Is there a luncheon/dinner/reception to
which you can wrangle her an invitation? If not, do you have some time free to
join her for dinner/lunch/breakfast? (This is a nice touch, especially when
dealing with an out-of-state speaker who may not know anyone at your event.)
Does your organization/association require a formal invoice or reimbursement
form? [RSG]
You may notice that this is pretty much the flip side of the
speaker’s perspective. With regard to the parenthetical comment, may I suggest asking
the speaker “Would you care to join people for X?” (where X is dinner,
lunch, breakfast)—and if some grouch like me says “Maybe some of the time, but
not for every meal,” don’t be offended.
One commenter noted her experience as a non-local speaker:
Too often, I am left to my own devices with no contact with the
inviter(s) until 10 minutes before the event… I don't always
desire company for dinner or breakfast, but it's nice to be given the option.
The most pleasant events are those where the inviter remains in contact, asks
if you want to be met at the airport, sends a picture so you know who to look
for, arranges a meeting time, and offers companionship. [Emphasis added.]
Another commenter noted that you should “Ask your speaker about
dietary restrictions or preferences.”
Some of us are omnivores (or nearly so); some of us have strong
preferences; some of us simply can’t deal with some items. If you expect
me to dine at a banquet and the menu choices are salmon and eggplant, I will
not be a happy camper.
Consider that you may like a speaker enough to invite them
back some later year. You’re more likely to get an enthusiastic “Yes” (and
maybe a compromise fee arrangement) if the speaker has enjoyed the event.
The Presentation Proper—and Aftermath
In this case, I’m mostly quoting Jessamyn West’s advice—noting
that, for all of the setup points, it’s up to the conference, workshop or
program organizers to make these arrangements.
Make sure that you know that you will have the necessary set-up
for your talk. Be sure to discuss whether there will be: internet access, a
laptop/projector, a white board/flipchart, a screen, a microphone (wireless?),
audience microphones for Q&A, a podium, a tech person on-hand.
You don’t need all of these for every speech, to be sure, but you
need to make sure your needs are accommodated. I’m easy, since I don’t
normally use PowerPoint (or equivalent): I just say, “I need a podium for my
notes and a microphone if there will be more than a hundred people.”
Surprisingly, that hasn’t always worked. One of very few bad speaking
experiences I’ve had came when I arrived to find no podium and no way to get
one, with the suggestion “Oh, put your notes on a chair next to the mike.”
Since I had mentioned the podium in writing at least twice, an appropriate
response might have been to walk out—and, frankly, I wish I had.
Preparedness. It’s always a good idea to have a plan B. If the
Internet connection doesn’t work, have screenshots ready. If your USB drive
isn’t recognized, have a copy of your talk on CD. While you don’t necessarily
have to be able to give your talk during a power failure, be prepared for some
divergences from the set plan. Arrive at your talk’s location at least 15
minutes early to make sure all the technology works correctly. Plan to stick
around after your talk both to pack up your things, but also to talk to people
who may not have spoken up during the Q&A. Be mindful of the fact that
there may be another talk happening right after yours, so if people want to
schmooze, suggest another venue for further chitchat.
Even if you don’t use technology, arrive at the location at
least 15 minutes early to see how the room is set up, discuss lighting (I like
good lighting, so I can see the audience), make sure water is readily
available, see whether there’s a timer on the podium, and so on. And, to be
sure, so the local arrangements person doesn’t go nuts wondering whether you’ll
show up!
You’re On. Occasionally you may not be
introduced. Be prepared to introduce yourself. The less you read directly from
your slides, the better. Try to stick within your time limit… [M]ake sure you
keep a timepiece with you: on your wrist, your laptop or someplace else… If you
are going over your time, try to find a way to graciously wrap it up, don’t
just speed through the remainder of your presentation. [JW]
As one commenter said: Don’t try to stick within your
time limit, do stick to your time limit—and wrap it up if you’re
about to go over. “Not to do so is rude and unprofessional.” If something
happens, be flexible—shorten your speech or find a way to gain some time. You
will always mess up the conference if you go significantly overtime,
even if you’re the only speaker in one program. If you’re on a panel, you will
earn unpleasant thoughts (at the least) from the speakers whose time you’ve
used up. I’ve been on one panel where each of four speakers was allotted 20
minutes—and, as the fourth speaker, I wound up with five minutes. I was not a
happy camper.
Try to keep your eyes moving around to various members of the
audience and pick up their cues as to whether you are keeping them interested…
No matter how interesting and engaging you are, some people will drift off or
leave early. Some may even sleep. Do not take this personally. Sometimes people
don’t ask questions and sometimes they do. Try to keep answers brief and
informative, and channel people who seem to require longer or in-depth answers
to talk to you afterwards if their question isn’t of general interest. [JW]
Too many speakers put all of their speech into bullet points on
PowerPoint slides, then “speak to the screen,” avoiding eye contact at all
costs. Frankly, if everything you have to say is in your PowerPoint slides,
wouldn’t we all be better off if you just posted the slides? I can read a lot
faster than you can speak…
Commenters had some good additional points:
Make sure that you are provided with more water than you need.
Sip it when necessary, and sometimes when not, to provide a break or pause in
what you’re saying. Particularly useful if you’re asked a difficult question
and you need a few moments to think.
If possible, have a version of your talk available
electronically so that people can download it after the event.
[B]e enthusiastic. This will overcome any manner of other
difficulties. You must want to be there, want to speak, want people to listen
to what you have to say, and want their lives to be a tiny bit different after
you’ve finished talking.
People commenting on Rachel Singer Gordon’s post also had some
tips for local arrangements in making the speech work well: Make sure the
room’s at a comfortable temperature. Ask what kind of lighting the speaker
prefers. Once again, make sure there’s water readily available.
Finally, Rachel Singer Gordon offers some good advice for after
the event, particularly since very few library speakers work through
speakers’ bureaus:
Do talk up a good
speaker. Presenters get new gigs through word-of-mouth—if someone does a great
job for you, recommend her to others. [RSG]
Speaking is Fun. Speaking is Work
I know the first statement isn’t true for some of you. Many
people fear public speaking slightly more than they fear dying. Some people who
aren’t quite that bad still shudder at the idea of getting up on a stage in
front of a dozen, a hundred, several hundred people.
But if you know your stuff, if you’ve worked out the
arrangements, if you care about your topic—you should be able to have
fun speaking, at least in the aftermath. I was slightly agog at the start of my
first international keynote, which was also the first time I’d faced a crowd of
600 in a sloped-theater setting. But between pre-speech activities, direct
response to the speech, and the rest of the conference, it was a great
experience, one I’d describe as fun.
I’ve been invited back to five state library associations
outside California. Given the kind of speech I tend to give, any repeat
invitation is a thrill!
But speaking is also work. For me, it would be hard work
to do the same speech or workshop over and over. For anyone, it’s work to flesh
out a topic, determine an approach that will work, time it out, and put it all
together appropriately.
It’s also time out of the rest of your life. I think that’s
more fun for younger people. I know that, when I dropped back to
American AAdvantage Gold status after earning Platinum (50,000 miles a year)
for two years, I sincerely hoped that I’d never earn Platinum again. There’s
never been a state library conference I didn’t enjoy [except because of family
illness], and I hope to speak at a few more in years to come—but the process
still takes time and effort. Understanding and preparation on both sides can
smooth out the rough spots and minimize the already-small number of problems in
speaking situations.
This article
originally appeared in slightly different form in Cites & Insights:
Crawford at Large, Volume 7, Number 2, ISSN 1534-0937, a journal of
libraries, policy, technology and media, is written and produced by Walt
Crawford, a senior analyst at OCLC RLG Service Center. You can see the full issue at http://citesandinsights.info/civ7i2.pdf.
This article is
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